Customer Service
Your Memory Foam Pillow Questions Answered
FAQ
When will my order ship?
Memory foam pillow orders ship within 2-3 business days.We prioritize pillow shipments to ensure you get quality sleep faster. Out of stock items will have a ship date displayed on the product page detailing when the item will be shipped. You will receive an email with tracking information once the item has shipped.Your memory pillows Items may take up to 10 business days to ship.We will send you tracking information for these items via email as soon as possible.
What's the best pillow for my sleep position?
The Original Pillow is our dreamy down-alternative pillow that is both soft and supportive making it great for all sleepers!
The Down Pillow is our fluffiest pillow yet, filled with ethically sourced down for luxurious comfort making it the best option for most back and stomach sleepers.
The Foam Pillow, our most supportive pillow,aligns your head and neck, using viscoelastic foam that remembers your shape for all-night comfort.The Foam Pillow works best for most side sleepers and is also available with added Snow Technology™ for 12+ hours of cooler sleep.
The Hybrid Pillow is marshmallowy soft, with a unique foam + fiber design. The Hybrid Pillow works best for most side sleepers and is also available with added Snow Technology™ for 12+ hours of cooler sleep.
Can I return or exchange a pillow?
SaleMemoryFoamPillow offers you an excellent return and exchange policy.
You can return and refund your order for free within 30 days of the order date.(Memory foam pillows must be returned in original packaging. The foam core must show no indentations and the pillow cover must be clean). Our bedding specialists will assist you with your return or exchange via email ([email protected]).
Where is my refund?
The refund process is initiated as soon as the SaleMemoryFoamPillow warehouse receives your memory pillows order. It may take up to 15 business days after receipt of your package for a refund to be issued to your payment method.
What do you get if you place an order with SaleMemoryFoamPillow?
Customer Service: You can contact us by email at [email protected]. We will respond to all email inquiries within 1 business day.
We are committed to resolving any customer service issues about memory foam pillow including memory foam technology or memory pillow details in a timely manner. We will send memory foam products order confirmation and shipment confirmation emails. Order status information of memory pillow is available 24/7 on our website.
Contact Information:
Email: [email protected]
Customer Service Phone Number:+15107513469